Research and PoC validation to assess feasibility and trust in the Government Digital ID system.

Developed a digital dashboard to replace legacy Excel application, enhancing cross-team collaboration and introducing more efficient digital workflows.

Website uplift and brand refresh for a design and build business relaunch, focusing on user experience to significantly enhance the brand’s digital identity.

Evaluating and enhancing the Information Architecture of CASA online store to improve the user experience.

Mapped the myGov ecosystem to improve coordination and decision-making, streamlining processes and enhancing service delivery.