Digital transformation for Snowy Hydro, replacing outdated legacy Excel systems to enhance cross-team collaboration and streamline workflows.

Website uplift and brand refresh for a design and build business relaunch, focusing on user experience to significantly enhance the brand’s digital identity.

Evaluating and enhancing the Information Architecture of CASA online store to improve the user experience.

Mapped the myGov ecosystem to improve coordination and decision-making, streamlining processes and enhancing service delivery.

Digital Customer Experience strategy: research, validation,and strategic roadmap development.